Solving Weak Internet and Slow Computer Issues
Sheila had recently purchased a new printer and wanted to use it with her iPad and computer. However, after two hours of fighting with it, she decided it was time to call for help.
When I arrived at her home in Guilford, located near Bishop’s Orchard. As I was working on her issue, she mentioned how the new barn at the orchard had recently burned down. Sheila was worried they might stop hosting live music events, something she and many of her neighbors enjoyed. Of course, I’ve was going to the events myself, as I thought the music was a great addition to the area. Fortunately, the Bishops put up a tent for the season and continued with the music, much to everyone’s relief.
Turning our attention to her printer, it didn’t take long to identify the issues. I quickly connected the printer to both her iPad and computer, ensuring everything was functioning properly. After setting it all up, I tested both the printer and scanner to confirm they worked as expected. In just a few minutes, Sheila’s new printer was fully operational, and her initial frustration was replaced with relief.
During our conversation, Sheila mentioned that she used to rely on a local computer repair company, Nerds to Go, which was just two blocks away. She admitted she hadn’t been entirely happy with their service, as each time she called, a different technician was sent to her home. She found it impersonal and frustrating to repeatedly explain her setup and issues to someone new.
Sheila expressed her appreciation for my approach, noting that with my business, she could count on having the same person,me, to assist her in the future. She valued the personal connection and felt more comfortable knowing who to expect for her tech needs.
Sometimes, even seemingly simple tasks can feel overwhelming, especially when technology doesn’t cooperate. That’s when the assistance of a professional can make all the difference. I didn’t charge Sheila much for the visit, as it didn’t take me long to resolve her issue. For her, the value was in having the problem solved quickly and efficiently, allowing her to get back to her day with peace of mind and confidence in her new setup.
